Return & Refund Policy

Return & Refund Policy for HARRY'S

At HARRY'S, we are committed to delivering products of exceptional quality. If your purchase does not meet your expectations, please follow the steps below to initiate a return or refund.

Return Eligibility and Conditions

Returns must be requested within 30 calendar days of the delivery date. To qualify for return approval, items must meet all the following criteria:

Unworn, unused, and unchanged from the original delivered condition.
Returned with all original packaging, including documentation, labels, and parts.
In a resalable condition passing quality inspection.

Returns for items missing original packaging or showing signs of damage, wear, or improper use will be declined.

Items Not Eligible for Return

The following products cannot be returned or refunded:

Personalized or custom-made products.
Digital media, software downloads, or files.
Gift cards and promotional vouchers.
Products marked as final sale or clearance.
Items damaged after delivery due to customer mishandling.

Order Cancellation

Orders can be canceled within 12 hours after purchase. To request a cancellation, please contact us promptly by emailing ipaginoah@gmail.com.

Return Shipping Responsibilities

Customers are responsible for the cost of return shipping unless the product received was defective, damaged during shipping, or incorrect. Shipping charges are clearly shown at checkout before purchase.

Refund Processing Timeline

After we receive and inspect the returned items, approved refunds will be issued to the original method of payment within 7-10 business days. Please note that bank or card issuer processing times may vary.

Delivery and Processing Times

Internal processing of returns requires 2-4 business days.
Shipping transit for returns typically takes 7-15 business days.

Damaged, Incorrect, or Missing Items

If you receive an order that is damaged, incorrect, or has missing items, keep all original packaging and contact us immediately at ipaginoah@gmail.com for assistance.